Return & Refund Policy

Digital Products & Services Policy

All of our astrological reports, consultations, and other digital products are personalized services that are prepared specifically for you based on your birth details. Due to the highly customized and personalized nature of this work, **all sales are final and non-refundable.**

Once an order is placed and our astrologers begin the analysis, we are unable to offer a refund, cancellation, or exchange. We encourage you to be certain of your purchase before placing an order.

Physical Goods (Printed Reports)

Due to the personalized nature of printed astrological reports, we generally do not accept returns once the report has been prepared and dispatched.

However, if you receive a damaged item or have a significant issue, please contact us immediately so we can help resolve the problem. We are committed to customer satisfaction and will review each case individually. To discuss an issue, please contact us at:

Exchanges (If Applicable)

We only replace items if they are defective or damaged upon arrival. If you need to discuss a potential exchange for the same item, send us an email at our support addresses listed above.

Delivery Time

Our digital reports are typically delivered to your email address within 3-5 business days. Delays may occasionally occur due to high demand or the complexity of the astrological analysis. For physical items, delivery times will vary based on your location.